Last Updated: [Insert Date]
Welcome to IT Luggage Sales (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cheapluggageshop.com.
1. Information We Collect
We collect the following types of information when you interact with our website:
- Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely by our payment processors), and phone number (optional).
- Browsing Information: We collect data about your browsing behavior, including pages visited, products viewed, and time spent on our site through cookies and similar technologies.
- Device Information: We automatically collect information about the device you use to access our site, including IP address, browser type, and operating system.
- Communication Data: When you contact our customer service at [email protected], we retain records of your communications.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders for luggage products (including sets, individual suitcases, and accessories)
- Provide customer support and respond to inquiries
- Improve our website and product offerings based on browsing patterns
- Send transactional emails (order confirmations, shipping updates)
- Prevent fraud and enhance security of our payment systems
- Comply with legal obligations and protect our legal rights
3. Data Sharing and Disclosure
We may share your information with:
- Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
- Shipping Providers: To deliver your luggage products worldwide (excluding some Asian and remote regions)
- Service Providers: Companies that help us operate our website and business (hosting, analytics)
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties for marketing purposes.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data:
- All payment information is processed through PCI-compliant systems with industry-standard encryption
- We never store complete payment details on our servers
- Saved payment methods are securely stored by our payment processors, not by us
- Regular security audits of our systems
Data is stored primarily in the UK, but may be transferred to other countries where our service providers operate.
5. Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal requirements)
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart contents
- Analyze website traffic and browsing behavior
- Improve our website functionality and user experience
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
7. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
IT Luggage Sales
32 Granby St, Leicester, GB LE3W 6WS
Email: [email protected]